Zūm Rails incident

API is unstable

Major Resolved View vendor source →

Zūm Rails experienced a major incident on August 4, 2021 affecting API, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2021, 06:51 PM UTC
Resolved
Aug 04, 2021, 08:06 PM UTC
Duration
1h 15m
Detected by Pingoru
Aug 04, 2021, 06:51 PM UTC

Affected components

API

Update timeline

  1. investigating Aug 04, 2021, 06:51 PM UTC

    We are currently investigating this issue.

  2. identified Aug 04, 2021, 07:21 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 04, 2021, 07:38 PM UTC

    Production API is already back and running, portal is still intermittent.

  4. monitoring Aug 04, 2021, 07:41 PM UTC

    API and Portal are back and running, we are still monitoring

  5. resolved Aug 04, 2021, 08:06 PM UTC

    This incident has been resolved.