Zūm Rails incident

Visa Direct transactions failing

Major Resolved View vendor source →

Zūm Rails experienced a major incident on September 27, 2021 affecting Visa Direct, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Sep 27, 2021, 03:09 PM UTC
Resolved
Sep 27, 2021, 03:32 PM UTC
Duration
23m
Detected by Pingoru
Sep 27, 2021, 03:09 PM UTC

Affected components

Visa Direct

Update timeline

  1. investigating Sep 27, 2021, 03:09 PM UTC

    We are currently investigating this issue. Visa Direct transactions are failing since 10:40 am EST.

  2. resolved Sep 27, 2021, 03:32 PM UTC

    Since 11:25 am EST this incident has been resolved by Visa and its processing partners.