Zūm Rails incident

Interac transactions are failing

Major Resolved View vendor source →

Zūm Rails experienced a major incident on October 29, 2021 affecting Interac, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2021, 03:42 PM UTC
Resolved
Oct 29, 2021, 04:32 PM UTC
Duration
49m
Detected by Pingoru
Oct 29, 2021, 03:42 PM UTC

Affected components

Interac

Update timeline

  1. investigating Oct 29, 2021, 03:42 PM UTC

    Part of the Interac transactions are failing in Interac side. We already notified them and they are investigating.

  2. identified Oct 29, 2021, 04:00 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 29, 2021, 04:32 PM UTC

    This incident has been resolved.