Zūm Rails experienced a minor incident on March 16, 2022 affecting Interac, lasting 1h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 16, 2022, 06:21 PM UTC
A problem has been detected that is affecting certain Interac transactions. We have investigated the issues and have found that the problem is on the Interac side in relation to their banking partner. We are currently waiting on an ETA for resolution. We apologize for any inconvenience this may cause.
- identified Mar 16, 2022, 06:35 PM UTC
The issue has been identified and resolved on Interac and it's banking partners side.
- monitoring Mar 16, 2022, 06:38 PM UTC
The situation is currently being monitored to ensure the intermittent instability issues are fully resolved.
- resolved Mar 16, 2022, 07:42 PM UTC
The issues between Interac and their banking partners have been fully resolved and there has been no further problems. Thank you for your patience and understanding in this matter.