Zūm Rails incident

Instability in Production API

Minor Resolved View vendor source →

Zūm Rails experienced a minor incident on March 25, 2022 affecting API, lasting 2h 12m. The incident has been resolved; the full update timeline is below.

Started
Mar 25, 2022, 01:26 PM UTC
Resolved
Mar 25, 2022, 03:39 PM UTC
Duration
2h 12m
Detected by Pingoru
Mar 25, 2022, 01:26 PM UTC

Affected components

API

Update timeline

  1. investigating Mar 25, 2022, 01:26 PM UTC

    There are some issues with instability in the Production API. The platform is working but it is acting slow. We are currently investigating the cause of the issues. Thank you for your patience, and sorry for any inconvenience this may cause.

  2. identified Mar 25, 2022, 01:53 PM UTC

    The issues regarding the API slow down have been identified and fixed. Thanks for your patience regarding this matter

  3. monitoring Mar 25, 2022, 01:54 PM UTC

    The fix to the instability has been applied and we are currently monitoring the situation. Thanks for your patience and understanding in this matter.

  4. resolved Mar 25, 2022, 03:39 PM UTC

    The Instability issues have been resolved, and there has been no further issues.