Zūm Rails experienced a minor incident on March 31, 2022 affecting API, lasting 2h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 31, 2022, 06:11 PM UTC
We are currently investigating an issue with latency in the production API environment. The team is working to get the issue resolved quickly and we apologize for any inconvenience this may cause.
- identified Mar 31, 2022, 06:51 PM UTC
The cause of the latency issue has been identified and the team is currently in the process of applying the fix to resolve the problem. We appreciate your patience in this matter and apologize for the inconvenience.
- monitoring Mar 31, 2022, 07:18 PM UTC
The fix for the latency issue has been applied and everything is now resolved and fully functional. We are currently monitoring the situation to ensure no further problems arise. Thank you for your patience.
- resolved Mar 31, 2022, 08:47 PM UTC
The latency issue surrounding the API production environment has been resolved. No further issues have been encountered and all systems are fully operational. Thank you for your patience and understanding in this matter, and we apologize for any inconvenience this may have caused.