Zūm Rails incident

Production Latency

Minor Resolved View vendor source →

Zūm Rails experienced a minor incident on April 5, 2022 affecting API, lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Apr 05, 2022, 04:19 PM UTC
Resolved
Apr 05, 2022, 04:53 PM UTC
Duration
33m
Detected by Pingoru
Apr 05, 2022, 04:19 PM UTC

Affected components

API

Update timeline

  1. investigating Apr 05, 2022, 04:19 PM UTC

    We are currently investigating an issue with latency in the production API environment. The team is working to get the issue resolved quickly and we apologize for any inconvenience this may cause.

  2. monitoring Apr 05, 2022, 04:22 PM UTC

    The latency issue has been fixed and everything is now resolved and fully functional. We are currently monitoring the situation to ensure no further problems arise. Thank you for your patience.

  3. resolved Apr 05, 2022, 04:53 PM UTC

    No further issues have been encountered and all systems are fully operational. Thank you for your patience and understanding in this matter, and we apologize for any inconvenience this may have caused.