Zūm Rails incident

Production Latency, from 5:45 pm to 6:10 pm. Failed to create transactions.

Notice Resolved View vendor source →

Zūm Rails experienced a notice incident on May 6, 2022 affecting Visa Direct and Interac and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 06, 2022, 10:49 PM UTC
Resolved
May 06, 2022, 10:49 PM UTC
Duration
—
Detected by Pingoru
May 06, 2022, 10:49 PM UTC

Affected components

Visa DirectInteracAPIEletronic Funds Transfer - EFTCredit Card

Update timeline

  1. resolved May 06, 2022, 10:49 PM UTC

    We had an issue with latency in the production API environment today from 5:45 pm to 6:10 pm where transactions failed to be created. The issue is resolved and we apologize for any inconvenience this may cause.