Zūm Rails experienced a major incident on July 18, 2022 affecting API, lasting 1h 4m. The incident has been resolved; the full update timeline is below.
Affected components
API
Update timeline
- identified Jul 18, 2022, 03:42 PM UTC
There is currently an issue with transaction creation. The team has identified the problem and should have it resolved shortly. We apologize for any inconvenience this may cause
- monitoring Jul 18, 2022, 03:45 PM UTC
A fix has been implemented and the issues involving transaction creation have been resolved. We are currently monitoring the situation
- resolved Jul 18, 2022, 04:47 PM UTC
The incident involving transaction creation in the production environment has been resolved. There have been no further problems and transaction creation and processing are functioning normally. Thank you for your patience and we apologize for any inconvenience this may have caused.