Zūm Rails experienced a minor incident on May 8, 2023 affecting Eletronic Funds Transfer - EFT, lasting 2h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Eletronic Funds Transfer - EFT
Update timeline
- monitoring May 08, 2023, 04:43 PM UTC
We are monitoring a situation in which some transactions are delayed in settlement. Some transactions for EFT were supposed to settle today at 7 am, but the bank file system was unstable during that time. These transactions will be added to the 3 pm file window and will complete in the portal at 1 am as expected.
- resolved May 08, 2023, 07:11 PM UTC
The transactions were sent in the 3 pm file window. We are sorry for this issue and are working with the bank to get more details on why their file system was offline.