Zūm Rails experienced a major incident on August 14, 2023 affecting API and Portal, lasting 1h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 14, 2023, 04:15 PM UTC
We are currently working on resolving an issue with instability in regards to the portal and API. The team is working on this with priority and should have the issue resolved shortly. We apologize for any inconvenience this may cause and thank you for your patience.
- monitoring Aug 14, 2023, 05:02 PM UTC
The team has resolved the issue with instability surrounding the Portal and API. We are currently monitoring the situation to ensure there are no further issues. We apologize for any inconvenience this may have caused.
- resolved Aug 14, 2023, 05:56 PM UTC
The team has been monitoring the situation and have noticed no additional instability. Thank you for your patience and understanding on this matter.