Zūm Rails incident

Interac Option 1 - Accounts Payable

Major Resolved View vendor source →

Zūm Rails experienced a major incident on December 13, 2024 affecting Interac, lasting 4d 5h. The incident has been resolved; the full update timeline is below.

Started
Dec 13, 2024, 04:42 PM UTC
Resolved
Dec 17, 2024, 09:51 PM UTC
Duration
4d 5h
Detected by Pingoru
Dec 13, 2024, 04:42 PM UTC

Affected components

Interac

Update timeline

  1. investigating Dec 13, 2024, 04:42 PM UTC

    Please be advised that we are aware of an intermittent issue with Interac Option 1 - Accounts Payable transactions and we are working diligently to get this resolved as soon as possible. Thank you for your understanding

  2. identified Dec 13, 2024, 09:28 PM UTC

    Please be advised that we are aware of an intermittent issue with Interac Option 1 - Accounts Payable transactions and we are working diligently to get this resolved as soon as possible.

  3. resolved Dec 17, 2024, 09:51 PM UTC

    Please be advised that the issue for Interac Option 1 - Accounts Payable transactions has been resolved. Thank you for your understanding