Zeta incident

Zeta Marketing Platform is experiencing a service degradation with our Zync service.

Minor Resolved View vendor source →

Zeta experienced a minor incident on February 6, 2024 affecting Zync Pixel, lasting 2h 37m. The incident has been resolved; the full update timeline is below.

Started
Feb 06, 2024, 05:06 PM UTC
Resolved
Feb 06, 2024, 07:43 PM UTC
Duration
2h 37m
Detected by Pingoru
Feb 06, 2024, 05:06 PM UTC

Affected components

Zync Pixel

Update timeline

  1. investigating Feb 06, 2024, 05:06 PM UTC

    The Zeta Marketing Platform is experiencing latency and high 5XX errors on our Zync service. We are working to mitigate the impact while we identify the root cause.

  2. monitoring Feb 06, 2024, 06:14 PM UTC

    We have identified and resolved the issue affecting this service. We will continue to monitor this incident.

  3. resolved Feb 06, 2024, 07:43 PM UTC

    This incident has been resolved.