Zeta incident
Zeta Marketing Platform is experiencing latency in processing experience builder messages.
Zeta experienced a minor incident on March 7, 2024 affecting Campaigns, lasting 2h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 07, 2024, 09:34 PM UTC
Our technology team is currently investigating latency issues specifically related to Experience Builder campaigns. We are working diligently to restore normal functionality as soon as possible. Thank you for your patience and understanding as we address this incident.
- investigating Mar 07, 2024, 09:35 PM UTC
We are continuing to investigate this issue.
- monitoring Mar 07, 2024, 11:02 PM UTC
Experience builder is processing messages at a normal rate now. We will continue to closely monitor the message processing latency.
- resolved Mar 08, 2024, 12:01 AM UTC
The incident is now resolved. There are no delays in processing messages through Experience Builder. Everything is back to normal functionality.