Zeta incident

Zeta Marketing Platform is experiencing latency in processing file-based feeds.

Minor Resolved View vendor source →

Zeta experienced a minor incident on March 8, 2024 affecting Data Import, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Mar 08, 2024, 09:47 PM UTC
Resolved
Mar 08, 2024, 10:34 PM UTC
Duration
47m
Detected by Pingoru
Mar 08, 2024, 09:47 PM UTC

Affected components

Data Import

Update timeline

  1. investigating Mar 08, 2024, 08:35 PM UTC

    Our technology team is actively working on resolving this issue and has successfully isolated and deactivated the feeds causing this issue. The system is processing the backed-up feeds. This incident is impacting CDPP feeds only. We will post updates as soon as the latency has been resolved.

  2. monitoring Mar 08, 2024, 09:47 PM UTC

    Our Technology team is closely monitoring the issue.The affected files are being reprocessed.

  3. resolved Mar 08, 2024, 10:34 PM UTC

    The incident is now resolved. All feeds are caught up.