Zeta incident

Zeta Marketing Platform experienced data flow issues on April 20th and the 21st

Major Resolved View vendor source →

Zeta experienced a major incident on April 20, 2024, lasting 6h 45m. The incident has been resolved; the full update timeline is below.

Started
Apr 20, 2024, 12:15 PM UTC
Resolved
Apr 20, 2024, 07:00 PM UTC
Duration
6h 45m
Detected by Pingoru
Apr 20, 2024, 12:15 PM UTC

Update timeline

  1. resolved Apr 24, 2024, 04:28 AM UTC

    Few of our customers experienced data flow issues due to a file retention policy update. Our engineering team had identified and fixed the cause. The system is now processing the backlog.