ZeroBounce had 19 outages in the last 2 years totaling 31h 1m of downtime — averaging 0.8 incidents per month.
There were 19 ZeroBounce outages since May 22, 2024 totaling 31h 1m of downtime. Each is summarised below — incident details, duration, and resolution information.
Cloudflare have reported intermittent issues with network performance. Customers might observe unexpected errors. We are working to analyze and mitigate this problem. More updates to follow shortly.
Cloudlflare have implemented a fix and we are monitoring the results.
We are currently investigating an issue where Cloudflare network has issues in different regions.
We are continuing to investigate this issue.
Our services are back online, the cloudflare issues have been resolved.
We are investigating an issue with new files not being added to the processing queue correctly.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are looking at a potential issue/bug affecting integrations on the platform.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating an issue with our bulkapi where files fail to upload.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Due to a Cloudflare outage related to captcha services our registration page is not currently working as intended.
Captcha services are working again.
We have noticed partial degradation of api.zerobounce.net We are currently investigating the root cause.
The issue has been resolved all service are back to normal.
We're experiencing an issue with file uploads on our members section. We're investigating the problem.
We've noticed payments are also affected
Issues related to payments are working
"Update - Issues related to payments are working" "Issues related to payments solved. File upload issue still under investigation."
File upload issue solved
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results. A part of our API endpoints suffered a CPU spike which is under further investigation causing slow responses or latency on requests.
This incident has been resolved.
We are currently investigating an issues with Integrations.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are investigating an issue with Integrations not working.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Hello, We are investigating a weird behaviour caused by our databases. No impact at the moment, however we are at risk.
Database restored to normal values without an impact.
Hello, There are several fiber cuts around Europe impacting the traffic between multiple providers. Please expect during the incident a higher latency or delayed responses in validations.
A partial fix has been implemented and we are working on re-routing and balance the traffic to recover the latency. More updates once the fibercut has been resolved.
This incident has been resolved.
Database issue caused degradation of the file validation process for 2 minutes.
A Cloudflare outtage is causing partial degradation of the validation process
The API seems stable for the moment, we are still monitoring in case of re-occurrence.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified. A partial outage on Cloudflare network affecting some of our traffic.
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved by Cloudflare.
Hello, Customers might be logged out due to a release from our side. Fix will be applied soon.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
Incident Period: May 24, 8:31 PM to May 25, 2:25 PM (PST) Issue: During the specified period, there was a delay in the delivery of certain emails, including team account invitations and some two-factor authentication (2FA) emails. Resolution: The issue was fully resolved on May 25 at 2:26 PM (PST).
Clients may have experienced higher unknown/catch-all results for Yahoo validation requests. We found the root cause to be linked to an issue with a third party service.