ZeroBounce incident

Issues with new files

Minor Resolved View vendor source →

ZeroBounce experienced a minor incident on September 18, 2025 affecting Website Members Section, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2025, 06:29 PM UTC
Resolved
Sep 18, 2025, 07:34 PM UTC
Duration
1h 4m
Detected by Pingoru
Sep 18, 2025, 06:29 PM UTC

Affected components

Website Members Section

Update timeline

  1. investigating Sep 18, 2025, 06:30 PM UTC

    We are investigating an issue with new files not being added to the processing queue correctly.

  2. identified Sep 18, 2025, 06:51 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 18, 2025, 07:34 PM UTC

    This incident has been resolved.