Zenscrape experienced a minor incident on August 10, 2021 affecting Outgoing email and Outgoing email and 1 more component, lasting 5h 53m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 10, 2021, 02:01 PM UTC
We are currently facing issues in delivering duplicate email notification to recipients. Our best minds are working on it right now and we will keep you posted with timely updates.
- investigating Aug 10, 2021, 03:11 PM UTC
Our engineers have identified the issue and are working towards fixing them. More updates to follow.
- investigating Aug 10, 2021, 04:01 PM UTC
Our best minds are working on it right now and we will keep you posted with timely updates.
- investigating Aug 10, 2021, 05:07 PM UTC
Our best minds are on top of this issue right now. We’ll post an update in no time.
- resolved Aug 10, 2021, 07:54 PM UTC
Freshservice's Outgoing Email Duplication issue is now Resolved. We are closely monitoring the Email service so do reach out to us at [email protected] if you are experiencing any issues