Zenscrape experienced a minor incident on October 1, 2026 affecting Tickets and Tickets and 1 more component, lasting 21h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 01, 2026, 08:23 PM UTC
Customers would be experiencing slowness across list views and updates would not be reflected immediately. Our team is actively investigating the root cause and working to restore normal service as quickly as possible.
- investigating Oct 02, 2026, 12:30 AM UTC
Our engineering teams are actively engaged and working to mitigate the ongoing issue. We will provide further updates as more information becomes available.
- investigating Oct 02, 2026, 06:35 AM UTC
Our engineering team continues to work with high priority to resolve the issue. We will keep you posted with further updates.
- investigating Oct 02, 2026, 02:00 PM UTC
Our engineering team has identified the issue and is actively working to restore normal service. We appreciate your patience and will share the next update as soon as possible.
- resolved Oct 02, 2026, 06:00 PM UTC
Our engineering team has implemented the required fix, and the issue affecting performance in List View has been resolved.