Zenscrape incident

Degraded Performance

Minor Resolved View vendor source →

Zenscrape experienced a minor incident on December 14, 2020 affecting Authentication and Authentication and 1 more component, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Dec 14, 2020, 12:10 PM UTC
Resolved
Dec 14, 2020, 12:56 PM UTC
Duration
46m
Detected by Pingoru
Dec 14, 2020, 12:10 PM UTC

Affected components

AuthenticationAuthenticationAuthenticationAuthentication

Update timeline

  1. investigating Dec 14, 2020, 12:10 PM UTC

    Due to ongoing issues with Google services, customers might face issues while authenticating into Freshservice using Google. Updates to follow.

  2. resolved Dec 14, 2020, 12:56 PM UTC

    Google services are back to normal, users should not face any issues logging into Freshservice using Google.