Zenscrape incident

Degraded Performance

Minor Resolved View vendor source →

Zenscrape experienced a minor incident on August 23, 2021 affecting Self-service portal and Self-service portal and 1 more component, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Aug 23, 2021, 01:55 PM UTC
Resolved
Aug 23, 2021, 02:25 PM UTC
Duration
30m
Detected by Pingoru
Aug 23, 2021, 01:55 PM UTC

Affected components

Self-service portalSelf-service portalSelf-service portalSelf-service portal

Update timeline

  1. investigating Aug 23, 2021, 01:55 PM UTC

    We are experiencing a partial outage and customers might face issues while accessing the customer portal. Our best minds are working on it right now and we will keep you posted with timely updates.

  2. resolved Aug 23, 2021, 02:25 PM UTC

    The issue has been resolved and you can access your service desk now. We are closely monitoring the services so do reach out to us at [email protected] if you are experiencing any issues.