Zenscrape experienced a minor incident on August 25, 2021 affecting Outgoing email, lasting 2h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Outgoing email
Update timeline
- investigating Aug 25, 2021, 04:30 PM UTC
We are experiencing a partial outage and few customers might face issues with outgoing email delivery with custom mailbox server. Our best minds are working on it right now and we will keep you posted with timely updates.
- resolved Aug 25, 2021, 07:25 PM UTC
Freshservice's email delivery issue is resolved now. All emails received during the downtime will be delivered right away. We are closely monitoring the services so do reach out to us at [email protected] if you are experiencing any issues.