Zenscrape incident

Degraded Performance

Minor Resolved View vendor source →

Zenscrape experienced a minor incident on June 22, 2020 affecting Dashboard and Tickets and 1 more component, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Jun 22, 2020, 02:12 PM UTC
Resolved
Jun 22, 2020, 02:22 PM UTC
Duration
10m
Detected by Pingoru
Jun 22, 2020, 02:12 PM UTC

Affected components

DashboardTicketsChangesProblemsReleasesITAM - ClassicSolutionsProject ManagementAlert ManagementAutomation

Update timeline

  1. investigating Jun 22, 2020, 02:12 PM UTC

    We are facing some intermittent issues with our application servers. Customers might face ‘503 Service Unavailable’ error message. Engineers are working on it, will keep you posted on the status.

  2. resolved Jun 22, 2020, 02:22 PM UTC

    Engineers fixed the issue. All applications and services are back to normal. Please reach out to the Support team at [email protected] for any further queries.