Zenscrape incident

Degraded Performance

Minor Resolved View vendor source →

Zenscrape experienced a minor incident on May 22, 2020 affecting Authentication, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
May 22, 2020, 12:50 PM UTC
Resolved
May 22, 2020, 01:14 PM UTC
Duration
24m
Detected by Pingoru
May 22, 2020, 12:50 PM UTC

Affected components

Authentication

Update timeline

  1. investigating May 22, 2020, 12:50 PM UTC

    We are observing performance issue with our application servers which might result in few customers having trouble logging into Freshservice through Freshworks Login. We are working on this with a high priority. Updates to follow

  2. resolved May 22, 2020, 01:14 PM UTC

    Issue Resolved