Zenscrape experienced a minor incident on March 11, 2020 affecting Dashboard and Tickets and 1 more component, lasting 49m. The incident has been resolved; the full update timeline is below.
Affected components
DashboardTicketsChangesProblemsReleasesITAM - ClassicSolutionsProject ManagementAlert ManagementAutomation
Update timeline
- investigating Mar 11, 2020, 02:40 PM UTC
Freshservice application was unavailable for a few minutes. The application couldn't be reached and the users might receive 503 Service Unavailable error message. Our engineers are investigating this, will provide additional updates as they become available and greatly appreciate your patience
- resolved Mar 11, 2020, 03:29 PM UTC
Our Development team has resolved the issue now and the application is back to normal and we are continuing to monitor performance. Please reach out to the Support team at [email protected] for any inquiries.