Zenscrape incident

intermittent Issue

Minor Resolved View vendor source →

Zenscrape experienced a minor incident on August 30, 2016, lasting 3d. The incident has been resolved; the full update timeline is below.

Started
Aug 30, 2016, 07:41 PM UTC
Resolved
Sep 02, 2016, 08:05 PM UTC
Duration
3d
Detected by Pingoru
Aug 30, 2016, 07:41 PM UTC

Update timeline

  1. investigating Aug 30, 2016, 07:41 PM UTC

    Currently we are facing slowness in delivery of emails as we have problem with our email service provider. We are working on it.

  2. investigating Sep 01, 2016, 07:46 AM UTC

    Email slowness issue has been fixed by our service provider and the mail started to deliver. Will keep posting the updates.

  3. investigating Sep 01, 2016, 03:30 PM UTC

    Email slowness issue has been fixed at our service provider’s end. As they are mitigating outstanding email queues some of our customers may experience delays in delivery of emails.

  4. investigating Sep 01, 2016, 07:48 PM UTC

    We are facing slowness in delivery of emails as we have problem with our email service provider. We are closely working with our service provider. Will keep you updated.

  5. investigating Sep 02, 2016, 02:41 PM UTC

    Email slowness issue has been fixed at our service provider end. Some customers may be experiencing delays as they balance the load based on incoming email requests. Will keep posted on the updates.

  6. resolved Sep 02, 2016, 08:05 PM UTC

    Email delivery issues has been resolved now, We are closely monitoring it.