Zenscrape experienced a minor incident on April 24, 2018 affecting Dashboard and Tickets and 1 more component, lasting 38m. The incident has been resolved; the full update timeline is below.
Affected components
DashboardTicketsChangesProblemsReleasesITAM - ClassicSolutionsProject ManagementAlert ManagementAutomation
Update timeline
- investigating Apr 24, 2018, 12:52 PM UTC
Few of our customers might face partial outage or difficulty in accessing the portal from a few geographical locations due to an outage at the DNS with our cloud service provider AWS. We are working on a mitigation plan and will keep you informed about any further updates. http://status.aws.amazon.com/
- resolved Apr 24, 2018, 01:30 PM UTC
Our service provider AWS has worked on a fix and as a result, all our services are running fine now. We are however, closely monitoring it.