Zenscrape incident

Degraded Performance

Minor Resolved View vendor source →

Zenscrape experienced a minor incident on February 10, 2021 affecting Dashboard and Tickets and 1 more component, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Feb 10, 2021, 07:06 AM UTC
Resolved
Feb 10, 2021, 07:20 AM UTC
Duration
14m
Detected by Pingoru
Feb 10, 2021, 07:06 AM UTC

Affected components

DashboardTicketsChangesProblemsReleasesITAM - ClassicSolutionsProject ManagementAlert ManagementAutomation

Update timeline

  1. investigating Feb 10, 2021, 07:06 AM UTC

    Our application servers in the India region are facing a few performance issues which may result in the slowness of your portal. Our engineering team is working on it.

  2. resolved Feb 10, 2021, 07:20 AM UTC

    All portals should function now as expected and our DevOps team is currently monitoring the behaviour.