Zenscrape incident

Degraded Performance

Minor Resolved View vendor source →

Zenscrape experienced a minor incident on June 15, 2021 affecting Outgoing email and Outgoing email, lasting 4h 13m. The incident has been resolved; the full update timeline is below.

Started
Jun 15, 2021, 10:00 PM UTC
Resolved
Jun 16, 2021, 02:13 AM UTC
Duration
4h 13m
Detected by Pingoru
Jun 15, 2021, 10:00 PM UTC

Affected components

Outgoing emailOutgoing email

Update timeline

  1. investigating Jun 15, 2021, 10:00 PM UTC

    We are experiencing issues with outgoing emails from custom mailboxes. Our engineering team is working on addressing the issue. Updates to follow shortly.

  2. resolved Jun 16, 2021, 02:13 AM UTC

    The issue with sending emails using custom mail servers has been fixed now. Our engineering team is closely monitoring this.