Zenscrape experienced a minor incident on July 13, 2021 affecting Dashboard and Tickets and 1 more component, lasting 11m. The incident has been resolved; the full update timeline is below.
Affected components
DashboardTicketsChangesProblemsReleasesITAM - ClassicSolutionsProject ManagementAlert ManagementAutomation
Update timeline
- investigating Jul 13, 2021, 12:05 PM UTC
Sorry for the inconvenience caused, customers from EUC region will be facing trouble connecting with the service desk. Our best minds are working on it right now and we will keep you posted with timely updates.
- resolved Jul 13, 2021, 12:16 PM UTC
The issue has been resolved and you can access your service desk now. We are closely monitoring the services so do reach out to us at [email protected] if you are experiencing any issues.