Zenscrape incident

Freshservice Maintenance Activity

Minor Resolved View vendor source →

Zenscrape experienced a minor incident on December 25, 2018 affecting Dashboard and Tickets and 1 more component, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Dec 25, 2018, 04:38 AM UTC
Resolved
Dec 25, 2018, 05:07 AM UTC
Duration
28m
Detected by Pingoru
Dec 25, 2018, 04:38 AM UTC

Affected components

DashboardTicketsChangesProblemsReleasesITAM - ClassicSolutionsProject ManagementAlert ManagementAutomation

Update timeline

  1. investigating Dec 25, 2018, 04:38 AM UTC

    Planned server upgrade activity is currently happening in EUC Datacenter. Freshservice application will be online asap

  2. resolved Dec 25, 2018, 05:07 AM UTC

    Maintenance activity has been completed successfully in EUC region and our applications are working fine now.