Zenscrape experienced a minor incident on August 31, 2019 affecting Dashboard and Tickets and 1 more component, lasting 2h 23m. The incident has been resolved; the full update timeline is below.
Affected components
DashboardTicketsChangesProblemsReleasesITAM - ClassicSolutionsProject ManagementAlert ManagementAutomation
Update timeline
- investigating Aug 31, 2019, 01:26 PM UTC
Customers from a few geographical locations might face partial outage or difficulty in accessing the portal due to an outage with our cloud service provider. We are working on a mitigation plan and will keep you informed about any further updates
- resolved Aug 31, 2019, 03:49 PM UTC
Our service provider has worked on a fix and as a result, all our services are running fine now. We are closely monitoring it.