Zenscrape experienced a minor incident on September 15, 2021 affecting Reporting and Reporting, lasting 4h 21m. The incident has been resolved; the full update timeline is below.
Affected components
ReportingReporting
Update timeline
- investigating Sep 15, 2021, 01:45 PM UTC
We are facing degraded performance with our reports module and our Engineers are working on it to resolve this as quickly as possible.
- investigating Sep 15, 2021, 05:10 PM UTC
Team have identified the Root cause and expected to resolve the issue soon.
- monitoring Sep 15, 2021, 06:06 PM UTC
Team can access Reports in the Analytics module now Resolution Time 11:08 PM for IND AU and EU pods Resolution Time 11:36 PM for US pod
- resolved Sep 15, 2021, 06:06 PM UTC
The issue has been resolved now across all regions.