Zenscrape incident

Degraded Performance

Minor Resolved View vendor source →

Zenscrape experienced a minor incident on September 27, 2021 affecting Dashboard, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Sep 27, 2021, 07:15 AM UTC
Resolved
Sep 27, 2021, 08:15 AM UTC
Duration
1h
Detected by Pingoru
Sep 27, 2021, 07:15 AM UTC

Affected components

Dashboard

Update timeline

  1. investigating Sep 27, 2021, 07:15 AM UTC

    We are experiencing issues with our services hosted in AWS which will result in a degraded performance. Our engineering team is actively working on addressing this issue.

  2. resolved Sep 27, 2021, 08:15 AM UTC

    The AWS outage is now resolved and the users are able to access all the modules in their freshservice instance without any issues.