Zenscrape experienced a major incident on December 22, 2021 affecting Dashboard and Tickets and 1 more component, lasting 2h 29m. The incident has been resolved; the full update timeline is below.
Affected components
DashboardTicketsChangesProblemsReleasesITAM - ClassicSolutionsProject ManagementAlert ManagementAutomation
Update timeline
- investigating Dec 22, 2021, 12:11 PM UTC
Our cloud service provider has issues with one of the availability zones. we are monitoring the situation.
- investigating Dec 22, 2021, 01:30 PM UTC
Our cloud service provider are working on to fix issue, Thanks a ton for your patience. More updates to follow
- investigating Dec 22, 2021, 02:30 PM UTC
Our engineering team is monitoring the error rates which are nearing their stable level. Further updates to follow.
- resolved Dec 22, 2021, 02:40 PM UTC
The issue has been resolved and all the services are operating normally.