Zenscrape experienced a minor incident on May 10, 2022 affecting Incoming email and Outgoing email, lasting 1h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 10, 2022, 10:40 AM UTC
We are currently facing issues in delivering emails to recipients if you are using Custom Mailbox for SMTP. Our best minds are working on it right now and we will keep you posted with timely updates.
- investigating May 10, 2022, 11:58 AM UTC
Our best minds are on top of this issue right now. We’ll post an update in no time.
- resolved May 10, 2022, 12:17 PM UTC
Can we resolve the incident with the below content Freshservice’s email delivery issue is resolved now. All emails received during the downtime will be delivered right away. We are closely monitoring the services so do reach out to us at [email protected] if you are experiencing any issues.