Zenscrape incident

Degraded Performance- Analytics Scheduled Reports and Exports

Minor Resolved View vendor source →

Zenscrape experienced a minor incident on August 1, 2022 affecting Reporting, lasting 8h. The incident has been resolved; the full update timeline is below.

Started
Aug 01, 2022, 12:30 PM UTC
Resolved
Aug 01, 2022, 08:30 PM UTC
Duration
8h
Detected by Pingoru
Aug 01, 2022, 12:30 PM UTC

Affected components

Reporting

Update timeline

  1. investigating Aug 01, 2022, 12:30 PM UTC

    Sorry for the inconvenience caused, you will be facing delays with General and scheduled exports from Analytics. Our Engineering team is currently working on this issue with high priority and we will keep you posted.

  2. investigating Aug 01, 2022, 07:54 PM UTC

    Our engineering team is working to get this resolved as soon as possible. More updates to follow.

  3. resolved Aug 01, 2022, 08:30 PM UTC

    We have fixed this issue and our systems are back to normal now. Please reach out to our support team if you are facing any issues. We will continue monitoring our systems. Thanks for holding on with us.