Zenscrape experienced a major incident on November 25, 2022 affecting Dashboard and Tickets and 1 more component, lasting 44m. The incident has been resolved; the full update timeline is below.
Affected components
DashboardTicketsChangesProblemsReleasesITAM - ClassicSolutionsProject ManagementAlert ManagementAutomation
Update timeline
- investigating Nov 25, 2022, 08:20 AM UTC
We are currently experiencing an isuse with our application and customers in EUC pod will be facing 500 error while accessing Freshservice. Our engineers are working on resolving this. Updates to follow
- resolved Nov 25, 2022, 09:04 AM UTC
The application services are up and running, and the issue has been resolved. We are closely monitoring the services so do reach out to us at [email protected] if you are experiencing any issues.