Zenscrape experienced a major incident on January 10, 2023 affecting Agent Portal, lasting 1h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Agent Portal
Update timeline
- investigating Jan 10, 2023, 02:03 PM UTC
We are facing issues accessing organization URL that might result in login issues. Users already logged-in to the portal will not have any issues, only new sign-in will be impacted. Our best minds are on top of it. Updates to follow.
- resolved Jan 10, 2023, 03:40 PM UTC
The issues with login have been fixed by our engineering team and the customers will be able to access the portal without any issues. Please be informed that we monitoring the applications.