Zenscrape experienced a major incident on January 19, 2023 affecting Search, lasting 40m. The incident has been resolved; the full update timeline is below.
Affected components
Search
Update timeline
- investigating Jan 19, 2023, 10:59 PM UTC
We had identified an issue where a the search was not working as expected. The issue was identified and resolved. We are actively monitoring our system.
- resolved Jan 19, 2023, 11:39 PM UTC
The issue has been resolved and you can now continue using search in Freshservice. We are actively monitoring our system.