Zenscrape incident

Major Outage

Major Resolved View vendor source →

Zenscrape experienced a major incident on February 10, 2023 affecting Dashboard and Tickets and 1 more component, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Feb 10, 2023, 10:25 AM UTC
Resolved
Feb 10, 2023, 10:37 AM UTC
Duration
12m
Detected by Pingoru
Feb 10, 2023, 10:25 AM UTC

Affected components

DashboardTicketsChangesProblemsReleasesITAM - ClassicSolutionsProject ManagementAlert ManagementAutomation

Update timeline

  1. investigating Feb 10, 2023, 10:25 AM UTC

    We are currently experiencing an issue in accessing a few of the accounts in the EU data Center. Our developers have identified the issue & are working on it to resolve the issue.

  2. resolved Feb 10, 2023, 10:37 AM UTC

    Resolved The issues have been resolved, and all our services are working in EU as expected. We appreciate your patience.