Zenscrape experienced a major incident on March 2, 2023 affecting Self-service portal, lasting 36m. The incident has been resolved; the full update timeline is below.
Affected components
Self-service portal
Update timeline
- investigating Mar 02, 2023, 03:37 PM UTC
Users will be experiencing UI breaks and unable to use the support portal to its maximum capacity
- resolved Mar 02, 2023, 04:13 PM UTC
We have fixed the issue and our systems are back to normal. Please reach out to our support team if you are facing any issues. We will continue monitoring our systems. Thanks for holding on with us.