Zenscrape incident

Issues with dashboard refresh

Major Resolved View vendor source →

Zenscrape experienced a major incident on March 31, 2023 affecting Dashboard and Tickets, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2023, 10:10 AM UTC
Resolved
Mar 31, 2023, 10:39 AM UTC
Duration
29m
Detected by Pingoru
Mar 31, 2023, 10:10 AM UTC

Affected components

DashboardTickets

Update timeline

  1. investigating Mar 31, 2023, 10:10 AM UTC

    We are seeing a degraded performance with dashboard and ticket list view filters. We are doing the needful to get around this at the earliest.

  2. resolved Mar 31, 2023, 10:39 AM UTC

    We have resolved the issue with the dashboard and ticket list view filters. We appreciate your patience while we ironed things out!