Zenscrape incident

Issue in Alert Management

Major Resolved View vendor source →

Zenscrape experienced a major incident on June 26, 2023 affecting Alert Management and Alert Management, lasting 2h 28m. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2023, 07:44 AM UTC
Resolved
Jun 26, 2023, 10:12 AM UTC
Duration
2h 28m
Detected by Pingoru
Jun 26, 2023, 07:44 AM UTC

Affected components

Alert ManagementAlert Management

Update timeline

  1. investigating Jun 26, 2023, 07:44 AM UTC

    We are currently experiencing an issue with Alert Management. Alerts from webhooks are not getting created in Freshservice.

  2. resolved Jun 26, 2023, 10:12 AM UTC

    Our engineering team has resolved the issue and Alert Management system is working as expected.