Zenscrape incident

Issue with the login Page.

Major Resolved View vendor source →

Zenscrape experienced a major incident on September 18, 2023 affecting Authentication, lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2023, 08:33 AM UTC
Resolved
Sep 18, 2023, 09:06 AM UTC
Duration
33m
Detected by Pingoru
Sep 18, 2023, 08:33 AM UTC

Affected components

Authentication

Update timeline

  1. investigating Sep 18, 2023, 08:33 AM UTC

    We are currently experiencing a downtime that is affecting login for agents in the accounts hosted on our EU data center. We have the right stakeholders on deck to have this addressed. Updates to follow.

  2. resolved Sep 18, 2023, 09:06 AM UTC

    The issue with login has been fixed and services are now back to normal. We are continuing to have this closely monitored.