Zenscrape experienced a major incident on March 13, 2024 affecting Dashboard and Tickets and 1 more component, lasting 22m. The incident has been resolved; the full update timeline is below.
Affected components
DashboardTicketsChangesProblemsReleasesITAM - ClassicSolutionsProject ManagementAlert ManagementAutomation
Update timeline
- investigating Mar 13, 2024, 01:45 PM UTC
Customers would have faced latency while accessing Freshservice encountering delays in your service desk portal but now the problem has been resolved by our engineering team, and we are currently monitoring the situation.
- resolved Mar 13, 2024, 02:07 PM UTC