Zenscrape incident

Performance degradation in AI functionalities due to third party outage

Minor Resolved View vendor source →

Zenscrape experienced a minor incident on July 13, 2024 affecting Third Party Services and Third Party Services and 1 more component, lasting 9h 9m. The incident has been resolved; the full update timeline is below.

Started
Jul 13, 2024, 12:01 AM UTC
Resolved
Jul 13, 2024, 09:10 AM UTC
Duration
9h 9m
Detected by Pingoru
Jul 13, 2024, 12:01 AM UTC

Affected components

Third Party ServicesThird Party ServicesThird Party ServicesThird Party Services

Update timeline

  1. investigating Jul 13, 2024, 12:01 AM UTC

    We are noticing performance degradation in a subset of freddy AI features. We are actively collaborating with a third party to resolve the problem

  2. resolved Jul 13, 2024, 09:10 AM UTC

    The issue has been resolved by the third party service provider and all the services are operational.