Zenscrape experienced a minor incident on August 20, 2024 affecting ITAM - Classic and Mobile Notifications and 1 more component, lasting 11h 33m. The incident has been resolved; the full update timeline is below.
Affected components
ITAM - ClassicMobile NotificationsIn-App Notifications
Update timeline
- investigating Aug 20, 2024, 10:22 PM UTC
We are currently facing issues with delivering Agent in app notifications and agent mobile app notifications. We are working closely with our Engineering team to resolve this issue. Further updates to follow.
- investigating Aug 21, 2024, 07:30 AM UTC
We are actively working with our cloud service provider to resolve the issue and will keep you informed.
- resolved Aug 21, 2024, 09:55 AM UTC
The issues have been resolved, and all our services are working fine as expected.