Zenscrape incident

Delay with Email Delivery

Minor Resolved View vendor source →

Zenscrape experienced a minor incident on September 4, 2024 affecting Outgoing email, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2024, 08:08 AM UTC
Resolved
Sep 04, 2024, 09:19 AM UTC
Duration
1h 11m
Detected by Pingoru
Sep 04, 2024, 08:08 AM UTC

Affected components

Outgoing email

Update timeline

  1. investigating Sep 04, 2024, 08:08 AM UTC

    We have identified and resolved an issue that was causing email delivery delays for a small number of Freshservice users. Our engineering team has successfully addressed the problem

  2. resolved Sep 04, 2024, 09:19 AM UTC